Tips & Tricks

Some tips and tricks to ease your start. 
For more information, check our Frequently Asked Questions (FAQ).

My Account

Voicemail

  • The intuitive Post Mobile voicemail is activated by default. Personalise it by recording a greeting message. Call 086 followed by your own number (example: 086 078 000 99 11).
  • Disable temporarily your voicemail by tapping ##002# or ##004# on your smartphone keyboard and then press the call button. Visit our FAQ section to find out more about voicemail

Payment & Bills

  • The best way to receive your bills is via email or eBill.
  • The easiest way to pay your bills is via eBill or direct debit. 
  • Set up a direct debit
  • Find out everything you need to know about your bill

Additional Services

  • Data Packs : you can add additional Data Packs for mobile data use in Switzerland and abroad in My Account.
  • Wi-Fi Calling : you can call and send messages both in Switzerland and abroad, avoiding the extra costs associated with out-of- bundle or roaming charges. 
  • SBB FreeSurf: benefit from free internet connection on all SBB long-distance trains (IC and IR). 

Do you need more information?

Our teams are here to help you.

Contact Center

0800 701 801
(24/7, free in Switzerland)

Write us

Send your request directly to our specialists.

Post branches

You can visit us directly to our 
specialists online.

 

 

Our address

Post Mobile
powered by Salt Mobile SA
Rue du Caudray 4
1020 Renens